Case Study: Ramada by Wyndham achieves higher guest engagement and saves staff time with Raydiant

A Top Name in Hotels Uses Raydiant to Keep Guests Informed and Engaged

Ramada by Wyndham Spokane Airport, a 165‑room full‑service hotel, faced an outdated, manual lobby leaderboard that was time‑consuming to update and couldn’t communicate last‑minute specials or timely guest information. To modernize guest communications and streamline staff workflow, the hotel selected Raydiant’s digital signage platform (formerly Mira) and deployed digital screens.

Raydiant installed two screens (lobby and between restaurants) using its cloud‑based platform with drag‑and‑drop design tools and a library of 150,000+ templates, allowing staff to schedule and update content remotely and instantly (menus, shuttle times, weather, wayfinding and promotional videos). The result: guests are more informed and entertained at check‑in, staff time spent on manual updates was eliminated, the hotel plans to expand screens, and Raydiant supports the deployment with 99.95% platform uptime and responsive support.

Ramada by Wyndham

Denise Vickerman

General Manager