Case Study: Seattle Office of Emergency Management achieves citywide emergency and internal alerting with Rave Mobile Safety's Rave Alert

Seattle Selects Rave Alert for Citywide Emergency Notifications

The Seattle Office of Emergency Management selected Rave Mobile Safety’s Rave Alert to upgrade citywide and internal emergency notifications. Seeking a solution that would integrate with existing infrastructure and reliably deliver timely alerts to residents, businesses and city employees across email, text, voice and social media, Seattle chose Rave after a comparative review to meet both public and departmental alerting needs.

Rave Mobile Safety implemented Rave Alert as “AlertSeattle,” delivering multi-channel 2‑click SnapSend distribution, unlimited preset templates, high-capacity inbound/outbound voice, and department-level user and template management. The system enabled 24/7 critical emergency updates (with routine notifications scheduled daytime hours), supported use cases like inundation and boil‑water advisories, traffic alerts and rapid responder mobilization, and launched after only hours of training with minimal Rave Mobile Safety involvement—streamlining alerting and expanding the city’s reach and responsiveness.

Seattle Office of Emergency Management

Barb Graff

Director