Case Study: Kern County achieves faster, more accurate 9-1-1 response with Rave Mobile Safety

Resident Assisted Friend In Danger

Kern County faced a life-threatening incident when a resident reported her friend was being held against her will but was too afraid to call 9-1-1 herself. To address the challenge of locating and communicating discreetly with a mobile caller, Kern County used Rave Mobile Safety’s Rave 911 Suite, leveraging its SMS/chat capability to establish a covert line of communication with the victim.

Using Rave Mobile Safety’s Rave 911 Suite, the dispatcher initiated a text conversation with the victim, obtained her address and details about the suspect (including weapons and a felony warrant), and relayed that information to responding officers. The quick, discreet texting enabled law enforcement to arrive rapidly, take the suspect into custody, and recover the victim and all occupants safely — a clear demonstration of Rave Mobile Safety’s impact on improving response and outcomes.

Kern County