Case Study: Ogury improves collaboration and visibility with Rattle

Ogury - Customer Case Study

Ogury, a personified advertising company, needed better visibility and alignment across its global organization as business-critical updates were getting buried in email. The team wanted a faster, more collaborative way to handle Salesforce notifications and other day-to-day updates, and turned to Rattle to help move those communications into Slack.

With Rattle, Ogury expanded beyond sales notifications to support customer success and other internal workflows, including helping the CS team meet its SLA to enter invoiceable amounts within five days of campaign end. Rattle improved collaboration, streamlined data entry and forecasting, and increased visibility into trends, while users praised the intuitive UI; the team also reported stronger buy-in and faster, more efficient workflows across an estimated 10–15 processes.

Ogury

Ben Godwin

Salesforce Administrator