Case Study: DER SPIEGEL achieves 24/7 remote server access and faster incident resolution with Raritan Paragon KVM

Significant Productivity Increase and Enhancement of Service Level Agreements

DER SPIEGEL, a leading German news magazine with a weekly print run of over one million and 6.5 million readers, needed to ensure uninterrupted access to a growing, heterogeneous IT environment (Windows, Linux, Unix, macOS) spanning primary and backup data centers. Critical editorial and online systems, a 34M‑document archive and over 100 servers required secure, location‑independent administration so the same staff could maintain longer operation times, meet SLAs and avoid costly, time‑consuming on‑site interventions.

The publisher deployed Raritan Paragon KVM switches (six 42‑port units) with IP‑Reach remote access, providing BIOS‑level, simultaneous multi‑user control of servers. The solution cut mean time to repair, increased productivity, enabled SLA compliance, improved data‑center security and eliminated overnight or long‑distance trips to the server room.

DER SPIEGEL