Case Study: Living Well Partnership improves patient access with Rareloop's GP surgery website and brand redesign

Living Well Partnership serves 38,000 patients with Rareloop

Living Well Partnership, a group of NHS GP surgeries, needed to establish a new brand identity and create a single website to replace the seven separate sites for their individual practices. They approached Rareloop with the challenge of building a digital destination that was professional, trustworthy, and could clearly guide their 38,000+ patients to the right services and information.

Rareloop developed a new visual identity and a WordPress website focused on accessibility and user experience. The solution included a dynamic online triage system to help patients self-serve, clear calls to action, and secure hosting with a failover page. Rareloop delivered a sustainable digital framework that met strict NHS accessibility and security standards, resulting in a modern, professional site that makes it easier for patients to navigate and find the information they need.

Living Well Partnership