Case Study: Intelligent Insurance improves customer experience and service efficiency with Rareloop

Intelligent Insurance boosts service delivery with Rareloop and a 5-star Defaqto website

Intelligent Insurance, a specialist home insurance provider, needed to elevate its website to better reflect its high-quality service. Their challenge was to simplify navigation, boost search visibility, streamline client interactions, and ensure top-notch security. They partnered with Rareloop to achieve these goals.

Rareloop implemented a custom WordPress page builder to give Intelligent Insurance's team flexible editorial control while maintaining brand consistency. They created a comprehensive Help Centre for self-service and integrated live chat via Zendesk. Rareloop also enhanced security with a Content Security Policy and a successful penetration test. The result was a website that delivered increased efficiencies in service delivery, with the customer praising Rareloop's excellent project management and expressing a desire for future collaboration.

Intelligent Insurance