Case Study: NEYE achieves smarter, faster site search with Raptor

Neye boosts personalization over 5 years with Raptor

NEYE, a Danish e-commerce retailer, partnered with Raptor to enhance its site search functionality. The challenge was to build upon their existing use of Raptor's personalization services by creating a more strategic and intelligent search tool to improve the overall customer experience.

The solution was the implementation of Raptor's AI-powered site search, built on Typesense. This technology delivers hyper-relevant, real-time results by analyzing behavioral data and collective user interactions, moving beyond simple keyword matching. For NEYE, Raptor's search provided a modern experience with enhanced relevance and easier ongoing optimization, which helped to drive increased customer satisfaction, conversions, and loyalty.

Neye