Case Study: Relativ.ai improves conversational analytics and training outcomes with Rapport

Relativ.ai launches multiple products and wins customers within weeks using Rapport

Relativ.ai, a company specializing in conversational analytics, sought to enhance experiential learning and build durable human connection skills across various verticals like sales and leadership development. To achieve this, they leveraged the Rapport platform to create interactive training environments powered by Virtual Interactive Personalities (VIPs).

Using Rapport, Relativ.ai built a solution that analyzes human-to-AI or human-to-human conversations to provide personalized, actionable feedback. This enables users to practice and improve skills like objection handling and empathetic communication. The vendor's platform allowed Relativ.ai to rapidly launch multiple products and acquire several customers within weeks, helping organizations increase conversion rates, improve operational efficiency, and conduct more thorough candidate analyses.

Relativ.ai