Case Study: a leading IT identity management and document capture company creates new revenue with RapidValue Solutions

How we helped a Fintech leader create a new product line, implement a customer success team, and ultimately drive new product revenue.

RapidValue Solutions was engaged by an IT identity management and document capture company, the largest check capture company in the world, to help simplify integrations with over 3,500 financial institutions. Their challenge was to improve the accuracy of their core check capture software to meet the high standards of major clients like JP Morgan and Goldman Sachs, and to scale their backend solutions securely.

RapidValue Solutions implemented a comprehensive solution that included creating a professional services and customer success team. This team established a new product certification process, a new revenue stream for the client, and ensured tight, secure end-to-end integration. The results were a significantly improved core product, flawless integrations for new clients, and the generation of new revenue through the certification service.