Case Study: Southern California city department achieves reliable, redundant IT with RapidScale CloudOffice and CloudServer

Southern California City Department - Customer Case Study

A Southern California city department with 40 employees faced significant IT challenges, relying on an unreliable school district system with poor support. This forced their Finance Director to act as an unqualified IT manager, taking time away from their primary duties. The department, working with a limited budget, needed to modernize its IT infrastructure and sought solutions from RapidScale, including CloudOffice and CloudServer.

After an initial partial implementation failed due to network incompatibilities, the department secured funding for RapidScale’s full solution. RapidScale implemented its CloudOffice and CloudServer services, providing a reliable hybrid cloud environment with 24/7 support. This eliminated the need for external IT support, gave the department full redundancy to protect against local power outages, and allowed the Finance Director to return to their core responsibilities.