Case Study: a large nonprofit organization modernizes student support and reduces IT burden with RapidScale Desktop as a Service

Large Nonprofit Organization - Customer Case Study

A large nonprofit organization based in Los Angeles was struggling with outdated desktops and laptops that hindered employee productivity. Their small IT team was overwhelmed with managing support tickets and maintaining applications, and they needed a cost-effective cloud solution that could integrate with their critical Blackbaud software. They turned to RapidScale for a Desktop as a Service (DaaS) solution.

RapidScale implemented its CloudDesktop DaaS solution, which provided seamless virtual desktop access from any device and simplified application management with automatic updates. The fully managed service included 24/7 white-glove support, offloading routine IT tasks from the nonprofit's staff. As a result, the organization significantly reduced its capital spending by moving to a predictable monthly cost and achieved greater mobility and productivity for its employees. RapidScale's ability to successfully virtualize the Blackbaud application was a key factor in their choice of vendor.