Case Study: a large healthcare organization modernizes email and boosts support with RapidScale Managed Services for Microsoft 365

Large Healthcare Organization - Customer Case Study

The customer, a large healthcare organization based in Utah, struggled with an overburdened IT team maintaining outdated Microsoft Exchange servers that were nearing end of life, creating a significant risk of downtime. They engaged RapidScale to implement a managed Microsoft 365 solution to migrate and manage over 800 licenses and provide reliable support.

RapidScale provided Microsoft 365 plans for 850 users, complimentary migration services, and end-user support with a 99.5% SLA. This solution saved the organization approximately $25,000 in migration costs, eliminated the risk of downtime, and allowed their internal IT team to focus on more strategic initiatives.