Case Study: Xsens streamlines Salesforce and Microsoft Dynamics NAV integration with RapidiOnline

Xsens Is Animated With Rapidi

Xsens, a leader in 3D motion tracking technology, needed a seamless way to connect its Microsoft Dynamics NAV ERP system with its Salesforce CRM to provide its sales team with a complete, 360-degree customer view. The company chose the integration service RapidiOnline from vendor Rapidi to synchronize crucial data like orders, payments, and sales history between the two platforms.

Rapidi implemented its RapidiOnline solution to integrate data seamlessly, a partnership that has lasted over a decade. The solution provided excellent value, flexibility, and robust support, which was crucial during a subsequent NAV upgrade project. The results included an intuitive and reliable integration that gave the sales team critical customer insights, leading to a highly successful, long-term implementation that Xsens' senior management strongly recommends.

Xsens

Jeroen Weijts

Senior Operations Manager