Case Study: VariQuest achieves seamless cloud CRM-ERP integration with Rapidi

VariQuest for the Holy Grail of Cloud Connectivity

VariQuest, a US-based wholesaler of visual learning tools to schools, faced a challenge with data silos after transitioning to Microsoft Dynamics 365 Business Central for its ERP. Their existing Salesforce CRM and the new ERP system did not communicate, forcing manual data entry, creating errors, and hindering reporting. The company needed a reliable integration solution to connect its core business systems, which is why they turned to the vendor Rapidi.

Rapidi implemented its data integration solution to seamlessly synchronize data between Salesforce and Business Central. The result was a smooth implementation and a system that worked flawlessly from day one, with no downtime reported. The integration provided the management team with vastly improved reporting capabilities and made order entry easier for its dealer network. Hallbeck praised the Rapidi consultants for their expert support and stated it was the best ERP implementation experience of his career.

VariQuest

Tom Hallbeck

Director of Operations