Case Study: ReadSoft achieves better sales synergies and data transparency with Rapidi

How Readsoft is using RapidiOnline to significantly improve their business processes. Check out the links below for more useful data integration information

ReadSoft (now part of Kofax), a provider of document process automation solutions, faced the challenge of integrating its Salesforce.com CRM with its Microsoft Dynamics AX ERP system. The company needed a stable, flexible, and fast integration to streamline business processes and share critical information across its 17 international subsidiaries, all while meeting a tight deadline before the next sales quarter. They turned to vendor Rapidi for its Salesforce-to-Dynamics AX integration service, seeking a solution with deep technical expertise.

Rapidi implemented a two-way synchronization between the systems, ensuring accounts, products, pricelines, opportunities, and sales orders were always up-to-date. The solution leveraged Rapidi's unique Mirror Technology to efficiently detect changes without any custom coding in Dynamics AX. The results providedReadSoft with complete data transparency, enabling more informed decision-making, streamlined processes, and more effective marketing and up-selling. The integration saved the company time and resources due to its ease of use and low maintenance costs, empowering them to grow their business.

ReadSoft

Jani Kettula

IT Project Manager