Case Study: Inter-Data improves data quality and customer service with Rapidi

How Interdata is using RapidiOnline to significantly improve their business processes. Check out the links below for more useful data integration information

Inter-Data, a distributor of IT equipment and consumer electronics, needed a stable and flexible two-way integration to synchronize large volumes of customer, product, and invoice data between its Microsoft Dynamics C5 ERP and Microsoft Dynamics CRM systems. Their key challenges were ensuring data consistency and avoiding manual data entry. The company turned to vendor Rapidi for its data integration solution.

Rapidi implemented an automated integration that transfers over 1,000 invoices daily, keeping data current in both systems. This solution eliminated duplicate data entry, saved time, and liberated resources. The measurable result was a significantly improved sales process and customer service, as sales personnel gained a powerful overview of total sales per customer, providing a competitive advantage.

Inter-Data

Gert Lynge

IT Executive