Case Study: Homespice Décor achieves faster, more accurate sales and inventory access with Rapidi

How Homespice is using RapidiOnline to significantly improve their business processes. Check out the links below for more useful data integration information

Homespice Décor, a family-owned importer and wholesaler of rugs and décor items, faced the challenge of its vital business data being trapped in its Microsoft Dynamics NAV system. This made it difficult for the sales team to access up-to-date inventory, pricing, and customer information, especially while in the field. They needed a solution to fully leverage their underutilized Salesforce.com platform. To solve this, they turned to the integration vendor Rapidi to link their two critical systems together.

Rapidi implemented a robust two-way integration between Salesforce.com and Microsoft Dynamics NAV. The solution provided Homespice Décor's team with real-time access to inventory, orders, customer data, and sales history directly within Salesforce. The results were significant, including saving half a full-time employee's worth of work each week, enabling the company to market and upsell more effectively, and achieving 100% usage of Salesforce.com. Rapidi's hands-on support ensured a smooth implementation that delivered a major competitive advantage.

Homespice Décor

Karla Sinclair

Operational Chief Manager