Case Study: Netop achieves better decision making with Rapidi data integration

Accurate Account Information & Better Business Decision Rapidi’s data integration solution for Salesforce CRM and Microsoft Dynamics NAV

Netop, a software company now known as Impero Software, faced the challenge of integrating its Salesforce CRM with multiple subsidiaries running on various versions of Microsoft Dynamics NAV. They needed a stable, secure, and flexible two-way integration to eliminate redundant data entry and keep information consistent across all systems. Following a suggestion from Salesforce.com, they turned to the vendor Rapidi and its data integration solution to connect their platforms.

Rapidi implemented a solution that automatically synchronizes customers, products, price lists, and orders between Netop's systems. The Rapidi integration eliminated manual processes, saved time, and liberated valuable resources for the company. As a result, Netop’s sales team gained immediate access to accurate sales figures, which significantly improved their decision-making capabilities and provided a complete overview of customer information.

Netop

Allan Iskov

Business Process Manager