Case Study: Resimac Group minimizes risk and frees in-house resources with Rapid7 Managed Services

Rapid7 Managed Services Help Australian Lender Minimize Risk and Maximize In-House Resources

Resimac Group is an Australian non‑bank lender serving ~50,000 customers across Australia and New Zealand with ~200 employees. After a security incident went undetected and with a very small in‑house team (three service desk staff, two engineers and contractors), Resimac needed 24/7 coverage to meet PCI requirements and reduce operational risk without the cost of building an internal SOC.

Resimac engaged Rapid7 Managed Services (MDR, Managed Vulnerability Management, and Managed AppSec) to provide around‑the‑clock monitoring, remediation planning, and a dedicated Customer Advisor. Outsourcing cut management overhead, distilled scan results into a prioritized set of actions, and accelerated security maturity from 1.5/5 to around 2.5–3 within two years—achievements the team reached a year ahead of schedule while reducing security fatigue and freeing staff to focus on business priorities.

Resimac Group

Rob Mihalek

Head of IT Operations