Case Study: Real Estate Development Company achieves faster incident response and reduced alert fatigue with Rapid7 InsightConnect

How MDR SOC Customer Tony Hamil Leverages the Automation of InsightConnect

Tony Hamil, a customer of Rapid7’s Managed Detection and Response (MDR) service, needed a way to reduce manual work and alert fatigue while improving response speed across a complex toolset (Proofpoint, Varonis, etc.). His team required customized, high-fidelity alerts and automated playbooks so security staff wouldn’t have to manually investigate headers, IP reputations, or attachments for every incident.

By integrating Rapid7’s SOAR, InsightConnect, with the MDR SOC, Tony’s team built alert triggers and automated responses that enrich events, isolate systems, and assign investigations with full contextual data. The result: fewer noisy alerts, faster containment and investigation, significant time savings for engineers, and more consistent, automated enforcement tailored to their environment.