Case Study: Liberty Wines achieves rapid incident resolution and real-time security visibility with Rapid7 InsightIDR

From Crisis to Confidence in Only Hours How Rapid7 Became a Security Sommelier

Liberty Wines, a London‑headquartered, multi‑award‑winning wholesale wine supplier with about 100 staff and a globally dispersed sales force, faced a crisis when customers began receiving malicious emails that appeared to come from the company and their inboxes were flooded with bouncebacks. IT manager Tom Brown feared an internal breach and needed immediate visibility across roughly 130 endpoints, hosted email and servers while he was abroad.

Rapid7’s InsightIDR was deployed within hours using their Quick Start service, providing real‑time behavioral baselining and investigation tools; Rapid7’s team confirmed the attack stemmed from a cloned customer email rather than an internal compromise, reverse‑engineered the malware, and ran Nexpose to uncover security gaps. The outcome was a clear incident timeline for stakeholders, tightened user and endpoint controls (including shutting legacy servers), and ongoing plans for pen testing and security training—leaving Liberty Wines more secure and better able to manage risk.

Liberty Wines

Tom Brown

IT Manager