Case Study: Finance Company restores visibility and stops attacks with Rapid7 Managed Detection and Response

Buyer’s Remorse No More Rapid7 Managed Detection and Response Proves Value Through Expertise, Visibility

A finance company struggling with a costly security blind spot turned to its VP of IT to find a reliable way to protect sensitive remittance data and reassure customers after a June 2016 incident in which an Office 365 account was hijacked and used to redirect payments. The team had little real-time visibility, suffered from slow or opaque vendor testing, and discovered multiple accounts being accessed from unexpected locations — a situation that demanded faster detection and tangible assurance for company leadership and clients.

The company deployed Rapid7’s Managed Detection and Response (MDR), building on prior familiarity with Rapid7 products and choosing their SOC-backed service for continuous hunting and expert response. MDR delivered near-immediate alerts during testing, helped block malicious IP ranges, detected lateral movement, and enabled the team to remove a ransomware infection in 12 minutes (avoiding hours of downtime), while giving the VP confidence to report security posture clearly to the CEO and stakeholders.