Case Study: American Chemical Society achieves faster reporting and stronger vulnerability coverage with Rapid7

American Chemical Society Lauds Rapid7 Customer Support, Nexpose® Reporting Features

The American Chemical Society (ACS), a global scientific organization that publishes journals and supports chemists whose work “saves people’s lives,” needed a stronger vulnerability management solution to meet PCI DSS requirements and quickly close security gaps. Shackerah Cupidon, ACS’s lead security administrator, oversaw the move away from Qualys after finding reporting, vulnerability coverage, and customer support insufficient for the team’s needs.

ACS deployed Rapid7 Nexpose, gaining flexible, customizable reports, broader vulnerability coverage with frequent updates, and responsive first-call-resolution support. The change cut reporting time dramatically (from about 45 minutes to roughly 10), improved visibility into assets and risk, sped remediation, and increased confidence in scan accuracy—delivering faster, more actionable security operations and high customer satisfaction.

American Chemical Society

Shackerah Cupidon

Lead Security Administrator