Case Study: AAA Northeast strengthens 24/7 threat detection and reduces alert fatigue with Rapid7 Managed Detection & Response

AAA Northeast protects nearly seven million members 24/7 with Rapid7

AAA Northeast, a large finance enterprise serving nearly seven million members, faced significant cybersecurity challenges. Their skilled in-house SOC team was overwhelmed by juggling too many monitoring tools, struggling to provide off-hours coverage, and wasting time investigating false positives. This reactive approach left little time for long-term security projects. To address these issues, they partnered with cybersecurity vendor Rapid7 and implemented its Managed Detection & Response (MDR) service.

Rapid7 provided AAA Northeast with 24/7 monitoring from its expert SOC, which uses AI to auto-close false positives with a 99.89% success rate. The solution offered increased visibility through the InsightIDR platform and strategic guidance from a dedicated cybersecurity advisor. This allowed the internal team to focus on higher-value tasks, respond faster to real threats, and grow the depth and scope of their security program. The partnership with Rapid7 gave the team confidence in their security posture and provided clear ROI, including valuable reporting for the board.

AAA Northeast