Case Study: Paddle strengthens security and reduces alert fatigue with Rapid7 Managed Threat Complete Ultimate

How Paddle Strengthened Security and Gained Clarity with Rapid7

Paddle, a global SaaS billing and Merchant of Record provider, needed to strengthen security without adding complexity or overwhelming its lean team with alert fatigue. Using Rapid7, Paddle moved away from a reactive model and sought a more integrated approach to detection, response, and vulnerability visibility across its cloud-native environment.

Rapid7 implemented Managed Threat Complete Ultimate, including AI-powered SIEM/XDR, MDR, and managed vulnerability management, along with Managed Digital Risk Protection. The rollout was completed in days, giving Paddle faster time to value, real-time SOC triage, and stronger visibility; Rapid7 also helped Paddle quickly takedown a spoofed domain, reducing reputational risk and delivering results within hours.

Paddle

Colin Barr

Head of InfoSec and IT