Case Study: Port Authority of NSW improves contractor compliance and safety with Rapid Global

Port Authority of NSW - Customer Case Study

Port Authority of NSW, a medium-to-large port operator managing 8 sites and about 5,000 contractors, needed a better way to control contractor compliance and site inductions. Its manual process for checking induction cards and tracking documentation made it difficult for security staff to confirm that only compliant contractors were allowed on site. Rapid Global provided a solution with Rapid Induct and Rapid Contractor Management.

Rapid Global implemented online induction and contractor management systems that shifted compliance responsibility to contracting company administrators while giving Port Authority of NSW staff real-time visibility into contractor status. The organization also used the Rapid Admin Tools app to check compliance remotely and complete tasks on the go. The result was faster contractor administration, reduced card wastage, financial and time savings, and improved safety and compliance across sites.

Port Authority of NSW

Jai Shankar

Process & Application Support Manager