Case Study: Scoot Airlines streamlines COVID testing and boarding with Ranosys' OutSystems app

Scoot Airlines streamlines COVID testing and boarding in less than a few months with Ranosys

Scoot Airlines, a subsidiary of Singapore Airlines, faced a challenge during the pandemic as its time-consuming COVID-19 testing protocols were causing ambiguity and delays for passengers. To streamline and ease its testing and boarding process, Scoot partnered with vendor Ranosys to develop a dedicated mobile and web application.

Ranosys implemented a solution using the OutSystems low-code platform, integrating it with external systems like Azure AD and AWS S3 Bucket. The resulting application streamlined testing protocols, significantly reduced the time taken for the procedure, and accelerated passenger onboarding. This provided an elevated passenger experience through an easy-to-use portal while ensuring staff remained coordinated with centralized information.

Scoot Airlines