Case Study: Medium improves employee engagement with Range

Medium’s 4-step engagement survey process with Range

Range provided a framework for a medium to address the challenge of acting on anonymous employee engagement survey results. The customer's leaders were responsible for improving team engagement but lacked the nuanced information and resources needed to effect meaningful change after receiving only summarized data.

The solution implemented by Range was a four-step process: prioritize results based on managerial agency, listen to the team through facilitated discussions, act on the learnings and communicate changes, and repeat the process continuously. By using this framework from Range, the customer's leaders were equipped to take dynamic action on survey results, improving their ability to advocate for their teams and make adjustments without needing to wait for the next formal survey cycle.

Medium