Case Study: Google reduces information overload with Range

Google reduces communication overload with Range using 3 simple habits

Google, a large technology company, faced significant communication overload and interruptions as its design team grew to over 100 people, making channels like a central mailing list unmanageable and distracting. The vendor Range provided its service to help the company redesign its communication habits to reduce this overload and reclaim productivity.

Range implemented a solution focused on three key habits: designing a clear cadence for communication, moving status updates to written channels, and coaching teammates on where to raise topics. This approach freed up precious meeting time for more meaningful discussions. For one distributed team within Google that used Range, moving status updates out of their single daily aligned-time video call instantly improved the meeting, allowing for more productive dialogue.

Google