Case Study: Société Générale Assurances achieves cultural transformation and cross-department collaboration with RandomCoffee

Cultural transformation at Société Générale Assurance thanks to informal meetings among employees.

Société Générale Assurances, part of the global Société Générale Group, sought to improve internal communication and knowledge sharing across its diverse divisions, a challenge that was heightened by the shift to remote work. To address this, the company turned to the vendor RandomCoffee and its service to facilitate informal connections among employees.

RandomCoffee implemented a solution that paired employees from different departments for informal virtual meetings. This initiative successfully broke down silos, fostered a more collaborative culture, and served as a key component of the company's cultural transformation. The vendor reported that the program saw over 130 participants across 7 countries, with 100% of the meetings being cross-departmental.

Societe Generale

Audrey Puljate

Director of Innovation and New Models