Case Study: The Second City accelerates expense management and gains financial control with Ramp

How The Second City expedited expense management and gained financial control with Ramp

The Second City, the Chicago-based improv comedy theater and entertainment company, needed a better way to manage expenses and bills across multiple legal entities and reporting levels. Its old systems made employees manually upload receipts and codes, created bottlenecks for month-end close, and slowed the accounting team’s work. Ramp helped The Second City with Accounts Payable, Corporate Cards, Expense Management, Mobile, and Reimbursements.

By implementing Ramp, The Second City automated receipt capture and project coding, improved OCR-based bill processing, and reduced manual follow-up across the organization. Ramp sped up expense reporting by 8 days, doubled bill processing speed, and saved the company about $40,000 annually by consolidating systems. The accounting team now receives expenses by the 5th, closes on time, and has more time for analysis and audit preparation.

The Second City

Frank Byers

Controller