Case Study: Glossier saves 5 hours per week with Ramp

How Ramp enabled Glossier to save 5 hours/week and easily integrate with NetSuite

Glossier, the DTC beauty brand, was using outdated expense reporting and spend management software that didn’t fit its tech-first approach. The finance team needed to modernize accounts payable and spend management while also integrating cleanly with NetSuite, but their previous system was glitchy, error-prone, and time-consuming to maintain. Glossier used Ramp’s Accounting Automation, Corporate Cards, and Expense Management products to replace the old setup.

With Ramp, Glossier implemented a new corporate card and spend management ecosystem in just six weeks. Ramp’s out-of-the-box, self-serve platform and seamless NetSuite integration helped resolve sync issues, support custom fields, and improve vendor matching and error handling. The result was up to 5 hours saved per week in troubleshooting and error resolution, plus faster reimbursements for international subsidiaries and significantly better expense coding accuracy, with 90% of transactions coded correctly before syncing to NetSuite.

Glossier

Roxane Cosnard des Closets

Senior Manager of Financial Systems