Case Study: City of Ketchum saves 100+ hours a month with Ramp

City of Ketchum cuts reconciliation 90% with Ramp

The City of Ketchum, a municipality in Idaho, faced a significant challenge with manual financial processes. Its small finance team was overwhelmed by paperwork, spending over 100 hours a month on tasks like chasing receipts and reconciling credit card statements, which hindered strategic work. To address this, the city implemented Ramp's corporate cards, expense management, and accounts payable solutions to gain control and automate its spend.

By using Ramp, the City of Ketchum automated 70% of its financial workflows, shifting from post-spend reconciliation to pre-spend control. The results were transformative: credit card reconciliation was cut by 90%, saving over 100 staff hours monthly and reducing the process from a week to under five hours. The city also achieved same-day invoice processing and became audit-ready in just hours, allowing the team to redirect time to serving residents and advancing strategic initiatives.

City of Ketchum