Case Study: Qantas enhances baggage tracking with RAMP RFID Solutions

Qantas - Customer Case Study

RAMP RFID Solutions provided a solution for Qantas, which needed to enhance its travel experience and implement a permanent bag tag system called the Q Tag. The airline faced challenges with luggage tracking, as standard tags and handheld readers were not feasible for managing multiple flights unloading at a single carousel, and baggage handlers lacked the necessary information from the tags.

Ramp designed a revolutionary custom luggage handling system using reusable bag tags with passive RFID technology to carry passenger data. The solution included a full RFID infrastructure to track bags from check-in to the final destination, complemented by information displays for handlers. Ramp implemented this system on time and on budget, and it has been working effectively for over ten years, ensuring bags arrive safely and providing an enhanced customer experience.

Qantas