Case Study: RAKBANK achieves rapid payroll processing and scalable HR transformation with Ramco Systems

UAE's leading Bank, Rakbank makes things better and quicker with Ramco's sophisticated HCM solution

Headquartered in Ras Al-Khaimah, UAE, RAKBANK is a public joint-stock bank operating 33 branches that experienced rapid retail-driven growth and a nine-fold increase in staff. Its legacy HR system could not scale to meet multi-company needs, offered limited MIS beyond payroll, and was too rigid for changing business requirements, creating a need for a sophisticated, web-based HCM to improve access, automate manual processes, and introduce payroll flexibility.

RAKBANK selected Ramco HCM for its comprehensive, phased implementation, Middle East statutory compliance (including Arabic reports), seamless integration and HR analytics. The full suite—payroll, leave/time, reimbursements, loans, recruitment and self-service—was rolled out centrally with decentralized access across branches, cutting payroll processing from days to hours, improving data management, security and transparency, speeding HR transactions through self-service and maker-checker controls, and lowering total cost of ownership.

RAK Bank