Case Study: Leading Supply Chain Solution Provider achieves unified real-time visibility and streamlined logistics operations with Ramco Systems

Renowned Supply Chain Solution Provider Connects Its Missing Dots with Ramco Logistics

A leading third‑party supply chain provider in India—operating over 160 warehouses across 6 million sq. ft., serving 36,000+ locations and 150+ brands—faced fragmented legacy systems and poor visibility that hampered operations. Siloed modules, inflexible warehouse solutions, multiple data versions, and difficulty implementing nationwide rules like GST led to low warehouse utilization, delays, slow billing and revenue leakage, and an inability to provide centralized, real‑time customer service.

Ramco delivered an integrated, cloud‑based logistics suite—WMS, TMS, fleet/asset management, rating & billing, F&A, CRM, procurement/inventory and HCM—implemented in an eight‑month program. The result was streamlined, workflow‑driven operations with seamless data flow, decentralized approvals, customer‑specific rules, Android HHT adoption, automated contract billing and GST compliance, timely cost capture and equipment tracking, and single‑version reporting via customizable dashboards—enabling fast, scalable roll‑out across locations.