Case Study: Mother Dairy achieves improved product quality and supply-chain visibility with Ramco Systems

Ramco Helps Mother Dairy Ensure Quality

Mother Dairy, a National Dairy Development Board company, runs a large ice‑cream business (about 62% market share in Delhi/NCR) that relies heavily on subcontracted manufacturers. Because those subcontractors used disparate systems, Mother Dairy struggled to track raw and packing materials, finished‑goods inventory and deliveries, enforce standard production processes, and manage vendor billing and quality control across locations.

Ramco implemented a cloud-based, end-to-end ERP connecting multiple subcontractors (initially 10+, scaling to 30+), with multi‑company setup, detailed inward and in‑process quality modules, MRP, batch traceability, centralized PO/price approvals and seamless integration with Mother Dairy’s SAP via ASN/IDN. The rollout—which capitalized on the lean season for a quick go‑live—reduced manual interventions, increased transparency and control over purchases and supply, improved production monitoring and traceability, and delivered real‑time dashboards and financial reporting for better cost and planning decisions.

Mother Dairy

Annie Mathew

Chief Information Officer