Case Study: Hughes Systique achieves optimized, integrated processes and accurate billing with Ramco Systems' SRP

Optimized & Integrated Processes Broaden Customer’s Smile

Hughes Systique, a Rockville, Maryland–based professional services firm and leader in satellite broadband with 250+ employees and customers in 100 countries, faced fragmented back-office systems for Finance, HR, timesheets and attendance. Disparate employee records, multi-location/multi-currency billing, geo‑specific tax complexity, bank reconciliation issues and lack of visibility into resource availability were causing inaccurate time booking, billing delays and compliance risks.

Ramco implemented its cloud Services Resource Planning (SRP) solution in six months, delivering a fully web‑architected, centrally managed platform that integrated Finance, HR, Time & Attendance, centralized employee data, multi‑currency transfer‑pricing billing and a global tax module. The result was optimized resource utilization, paperless employee self‑service, simplified cross‑border billing, improved compliance and faster, more accurate customer billing and revenue recognition.

Hughes Systique