Case Study: Leading Shipping & Transportation Company achieves seamless finance-operations integration and automated cargo documentation with Ramco Systems

Leading shipping & transportation company Trusts Ramco

Part of a century-old business group, this shipping and logistics company operates as a multi-modal transport operator with more than 12 offices in India and global interests, offering Freight Forwarding and NVOCC services and representing a major international carrier. Facing high volumes across many trade lanes and partners, the firm struggled with complex container, inventory and revenue management, inconsistent data due to disconnected finance and operations, limited trade‑lane and job‑wise profitability insight, the need for real‑time cargo tracking, and timely generation of critical documents like bills of lading and shipping bills.

Ramco delivered an end‑to‑end IFMS covering Forwarding (FCL/LCL), NVOCC operations, container inventory and web‑based financials with multi‑location access. The implementation automated documentation (B/Ls, delivery orders), tariff/free‑time calculations and charge apportionment, integrated finance with operations, and provided container tracking and trade‑lane profitability analysis. Outcomes included accurate, consistent data across the enterprise, faster document generation, tariff reconciliation, improved billing handling, better financial control, cost reduction and increased profitability.