Case Study: Leading Global Software Services Company achieves integrated operations and optimized project profitability with Ramco Systems

Leading Global Software Services Company in Communication Industry Uses Ramco ERP

A leading global software services company in the communications sector, headquartered in Chennai with offices in the US, Middle East and South Africa, faced fragmented systems for finance, HR, timesheets and attendance. This caused billing and invoicing errors—especially with contract and geography-specific rate cards—mismatches between actuals and billings, and difficulty managing multiple locations and currencies; the company needed better project profitability tracking, integrated finance-payroll-project processes, and accurate time-booking.

The company implemented Ramco ERP on cloud (SaaS), completing deployment in four months to unify Finance, HR, Time & Attendance, Project Management and Travel/Expenses with multi-location/multi-currency support and flexible rate-card billing (blended, slab, role-based). The solution centralized HR data, improved time capture and self-service, optimized resource utilization, enabled accurate billing and project profitability tracking, and delivered faster ROI with lower TCO and scalable, globally accessible operations.