Case Study: Global Provider of Business Services achieves 8-hour payroll for 56,000+ employees and reduced maintenance costs with Ramco Systems

Leading global business service provider reaffirms its trust in Ramco

A technology‑enabled global business services provider operating in 40 countries across ten industry verticals engaged Ramco to scale operations and ensure accurate, timely payroll for complex BPO scenarios. The company needed a payroll solution that met statutory requirements and delivered 100% payroll accuracy while handling frequent leave/time/comp changes, custom needs like OT and arrear processing, lack of a blackout window with Workday, and historical data migration.

Ramco deployed its payroll‑as‑a‑platform for 56,000+ employees with BPO‑specific modules (AOD/ROD, customized one‑time tax calculation, inter‑OU transfer and bulk payslip generation), integrating leave, time and payroll workflows into a single application. The result: payroll for 56,000+ employees processed in about eight hours, unified employee access to inputs and outputs, anytime access, significant savings by replacing PeopleSoft and ADP, and simplified maintenance through a single vendor.