Case Study: Air Asia Company Limited achieves paperless maintenance and 15% faster production planning with Ramco Systems

Leading Aircraft MRO, Air Asia Company Limited TRUSTS Ramco Aviation

Air Asia Company Limited (AACL), founded in 1955 and headquartered in Tainan, Taiwan, is a leading third‑party MRO and subsidiary of Taiwan Aerospace Corporation, providing hangar maintenance for Airbus, Boeing, Embraer and other narrow‑body fleets. The company faced paper‑based contract management and reporting, manual estimations, limited visibility into materials, tools and resources, and conventional work execution that led to overspending and slow, error‑prone maintenance operations.

Ramco deployed a cloud‑hosted, API‑driven MRO suite covering contracts, maintenance and mobility, introducing digital task cards, e‑signatures and automated third‑party interfaces. The solution produced a 15% reduction in production planning time, enabled paperless maintenance execution, optimized workscope and cost estimates, shortened order‑to‑cash cycles and reduced revenue leakage, improved SLA compliance and customer satisfaction, and moved AACL closer to regulatory sign‑off for digital processes.

Air Asia Company Limited

Eric Y.C. Tsai

Director of Commercial Aircraft Planning