Case Study: Columbia Helicopters, Inc. achieves integrated, efficient maintenance and remote field operations with Ramco Systems

How Did Chi Introduce Efficiency Into Complex Maintenance Management

Columbia Helicopters, the largest civil operator of Boeing Vertols and Chinooks, needed to modernize complex maintenance, supply-chain and finance processes across shops, hangars and remote bases while meeting stricter FAA requirements and supporting MRO growth. Key challenges included integrating lifecycle maintenance and inventory across low-connectivity sites, accurately tracking labor for job costing and payroll, and optimizing mechanics, parts and workload between its fleet and customer work.

Ramco delivered a web-centric, end-to-end aviation suite—Ramco Maintenance & Engineering, Aviation Financials, Offline Field Maintenance Solution and Time & Attendance—configured to integrate maintenance, supply chain, finance and operations and to sync remote-base data automatically. The implementation delivered centralized IT, real-time visibility of aircraft, components, personnel and parts, consolidated time tracking, optimized inventory and higher mechanic productivity, enabling better cost control, predictable profitability and scalable MRO operations.

Columbia Helicopters, Inc.