Case Study: Global Telecommunications Company achieves centralized, cost-efficient payroll for 17,000 employees with Ramco Systems

Global Telecommunications Company - Customer Case Study

A leading global telecommunications company headquartered in New Delhi with operations across Asia and Africa and ranking among the top four mobile service providers globally needed a scalable payroll solution for over 17,000 employees in India. The company faced fragmented systems from multiple vendors, complex payroll policies, frequent employee movement across groups and locations, and no centralized employee data repository.

Ramco delivered a tailored, end-to-end payroll outsourcing solution with on-site resources, a single point of contact between HR and employees, and a centralized system for seamless data transfer. The implementation streamlined payroll and compliance, reduced manpower and costs, improved profitability, absorbed additional HR activities (tax filings and employee queries), and cut the number of HR personnel required nationwide.