Case Study: Commercial Bank International achieves streamlined workforce management and error-free payroll with Ramco Systems

Commercial Bank International - Customer Case Study

Commercial Bank International (CBI) is a growing UAE bank with branches in Ras Al Khaimah and Dubai, an expanding ATM network and a full suite of retail and corporate services. Rapid expansion exposed weaknesses in HR and payroll—manual manpower planning, recruitment, training and compensation processes and an outdated payroll system—so the bank sought a flexible HCM solution to streamline dispersed HR processes, leverage internal talent and support aggressive growth.

Ramco delivered a tailored HCM and Payroll suite that automated organization structure, recruitment and induction, payroll and loans, leave and reimbursement, training, performance and succession planning, and grievance handling, while integrating with CBI’s core banking systems and meeting regional statutory requirements. The implementation produced error-free payroll, automated secure payslips, improved HR service standards and visibility, reduced HR costs through greater efficiency, and enabled CBI to focus on strategic talent management to support its expansion.

Commercial Bank International