Case Study: Land Sea & Sky reduces admin time by 50% with RAM Tracking

Land Sea & Sky cuts admin time by 50% with RAM Tracking

Land Sea & Sky, a large biomedical servicing business in the US, faced a burdensome, paper-heavy process for managing equipment maintenance across dozens of customer sites. Their challenge was tracking schedules, reducing last-minute customer calls, and cutting the significant administrative time technicians spent on triplicate paper forms. They partnered with RAM Tracking, which implemented its job management software to address these issues.

RAM Tracking's solution provided digital asset management and automated scheduling. The system registers each asset and automatically notifies both the team and customers of upcoming services, eliminating last-minute calls. Technicians now receive jobs and complete standardized digital forms via a mobile app, replacing all paper. As a result, Land Sea & Sky reduced administrative time across the team by up to 50% while creating a more predictable workflow and reliable service for customers.

Land Sea & Sky