Case Study: Equip Outdoor achieves scalable, personalized retail training with Rallyware

How Equip Outdoor Scaled Brand Training

Equip Outdoor, a specialist in technical outdoor equipment, faced rising retail staff turnover and needed a repeatable, 24/7 way to reinforce live training so sales associates could confidently sell high-value Rab and Lowe Alpine products. To solve this, Equip Outdoor adopted Myagi by Rallyware to house seller-focused content, supplement live demos, and ensure consistent knowledge retention across UK retail accounts.

Using Myagi by Rallyware, Equip Outdoor broke content into bite-sized modules and lessons, distributed them easily across channels, and used platform analytics to run targeted follow-up training. The result: 1,850 hours of training completed, Rab & Lowe Alpine content consistently rated in the top engagement/quality bracket, faster distribution and responsive support from Rallyware, and the ability to identify and coach underperforming stores through data-driven “Target Training.”

Equip Outdoor

Gemma Dyer

Training Manager