Case Study: CPB Contractors achieves faster crew handoffs and streamlined photo-based field reporting with Raken

Raken Field Management on Australia's Largest Infrastructure Project

CPB Contractors, one of Australia and New Zealand’s largest builders, faced coordination challenges on the massive WestConnex M4 East Tunnel project: multiple sites, day/night shifts and slow, error-prone pen-and-paper reports made tracking progress and communicating between teams difficult. They turned to Raken for a field-management solution, using Raken’s mobile app and photo-management tools to digitize reporting and organize site information.

Raken implemented date-sorted photo management and mobile daily reporting, giving CPB Contractors real-time updates across sites and easier handoffs between crews. Adoption grew from a few users to the entire ME team, resulting in smoother crew transitions, more complete documentation, faster status updates for stakeholders, and clear time savings compared with pen-and-paper reporting — all enabled by Raken.

CPB Contractors

Kris Caplice

Project Manager