Case Study: Lemon Learning achieves AI-powered software adoption with Rakam AI

Lemon Learning launches AI revenue in 3 months with Rakam AI

Lemon Learning, an EdTech company and Digital Adoption Platform, faced the challenge of moving beyond static in-app guides as AI reshaped user expectations. They needed to transform their product for Salesforce into an intelligent platform that could understand, explain, and operate software autonomously. To achieve this, they partnered with vendor Rakam AI.

Rakam AI built a complete AI layer for Lemon Learning, which included an automated pipeline that scrapes Salesforce to create a state-action knowledge graph and an autonomous AI operator agent that navigates the interface and creates guides. This solution achieved 96% operator precision and allowed Lemon Learning to launch new AI-powered features within three months, generating a new line of recurring revenue and transforming their commercial positioning.

Lemon Learning